Customer Relationship Management (CRM) is used to manage the relationship between the company and its existing and potential customers. The CRM integrates functions like Sales, Marketing and Customer service with the technology to create a superior customer relationship with the customer. In current business scenario companies have realized that to have a competitive edge in the market is to build a robust relationship with the customers. With the result of that CRM is in exceptional demand across the globe.
Sales Force Automation (SFA) software is evolved as one of the essential function of the CRM over the years as it has direct impact on the Sales of the company.
Sales Force Automation (SFA) is an essential CRM function which is responsible for streamlining and enhancing the operations of the company's sales team. In today's competitive environment every company is taking huge interest in streamlining there sales team operations with the help of Sales Force Automation Software. And thus the demand for SFA software has grown immensely over past few years across every industry sector in order to increase the sales force effectiveness.
FFReporting is a Sales Force Automation Software developed in order to address its growing Demand. With the result of hard working and commitment of our Technical and Functional team, currently FFReporting is being used by more than 20,000 users across 15 countries globally and its demand is growing day by day. Daily Call Reporting, Accounts and Contact management, Dashboard and Reports are few of the modules of FFReporting.
Software as a Service (SaaS) commonly referred as cloud service is a software model in which applications are hosted by a service provider and made available to customers over a network, basically on Internet. SaaS is becoming an increasingly popular delivery model day by day as underlying technologies that support Web services and service-oriented architecture (SOA) mature. On top of that internet service has become increasingly available to support user access from more areas around the world.